IndustrySearch - Workplace guru to speak on workplace = dysfunctionality

From: Subject: IndustrySearch - Workplace guru to speak on workplace dysfunctionality Date: Thu, 8 Nov 2007 15:45:56 +1100 MIME-Version: 1.0 Content-Type: multipart/related; type="text/html"; boundary="----=_NextPart_000_0020_01C8221E.737FD5A0" X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3198 This is a multi-part message in MIME format. ------=_NextPart_000_0020_01C8221E.737FD5A0 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable Content-Location: http://www.industrysearch.com.au/news/printarticle.asp?id=28250 IndustrySearch - Workplace guru to speak on workplace = dysfunctionality

3Dindustrysearch.com.au=20

News=20 Article

Workplace guru to speak on workplace dysfunctionality

21/9/07:

Clashing, arguing and generally not getting along with people in = the=20 workplace could have everything to do with the way you see the world, = according=20 to workplace personality guru, Michelle Bowden.

Ms. Bowden is presenting her speech "Why is Everyone Around You So=20 Dysfunctional?" at The Safety Conference Sydney, which runs from October = 24 to=20 26 at the Sydney Showground. The address will help show how an = understanding of=20 personality differences leads to a healthier, safer work = environment.

While many people have taken personality tests and profiles in their = careers,=20 Ms. Bowden says her presentation covers research at the next level. It = involves=20 interpreting the "filters" through which everyone sees the = world.

"Every conversation, everything we do happens through these personal = filters.=20 When we understand the various filters, we can better understand things = like why=20 we simply like some people and not others, how to get the best results = from each=20 other and still enjoy positive relationships," Bowden explains.

By understanding the filters, she says employers can better place = workers in=20 appropriate roles. This leads to less workplace stress, less sick leave = and a=20 more enjoyable work environment.

"I find that often people seem to whinge and moan and complain about = how=20 everyone else is at fault when relationships or results don't happen," = Bowden=20 says.

"Realising that everyone is different and that we need to treat = people=20 carefully and respectfully, can lead to a safer, happier, healthy and = much more=20 productive work environment."

Understanding your filters and the filters of others gives employees = greater=20 ability to create strategies for dealing with other people so they = achieve=20 results.

She also says understanding filters can reduce workplace bullying. = Once=20 organisations focus on various filters, it creates greater tolerance = across=20 people. Without this understanding, bullies often just think the people = who are=20 different from them are simply wrong or getting in their way.

"Giving these people an insight into themselves can reduce bullying = behaviour=20 and create a less toxic workplace," Bowden explains.

Two examples of conflicting filters are the 'matcher' and the = 'mismatcher.'=20

People who are matchers, she says, look for where they can match or = agree=20 with what the person is saying. Matchers agree with the communicator and = add=20 value to the subject. People with a matching preference are excellent in = customer service roles.

The mismatcher, on the other hand, looks for holes in an argument. It = is=20 commonly thought that these people are negative, but that is not the = case,=20 Bowden says. Mismatchers often play the role of 'devil's advocate,' and = can stop=20 projects from failing because they see risks before they occur. They are = excellent analysts, project managers and risk assessors, among other=20 roles.

"If someone says, 'it's a beautiful day,' a matcher is going to reply = 'Yes it=20 is! And the sky is so blue and gorgeous' - they add value. Whereas the=20 mismatcher might comment that we really do need the rain," she explains. =

"Neither preference is right or wrong. In fact, both preferences are=20 fundamental to the success of organisations."

To find out more about how understanding and interpreting filters can = lead to=20 a better workplace environment, listen to Michelle Bowden's address at = the=20 Safety Conference Sydney. The Safety Conference and The Safety Show = Sydney will=20 run from October 24 to 26 at Southee Complex and The Dome, Hall 2, = respectively=20 at the Sydney Showground, Sydney Olympic Park.

For more information, phone Australian Exhibitions & Conferences = on ++ 61=20 3 9654 7773, email safety@aec.net.au or=20 visit http://www.thesafetyshow.com/.

Printed from=20 industrysearch.com.au
http://www.industrysearch.com.au/news/viewre= cord.asp?id=3D28250

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